Server/Network Management:- Windows support and proactive maintenance
- Monitor your systems and troubleshoot when alerts arise
- Provide ongoing virus checks and event logs
- Check and patch security holes
- Verify backups
- Retain backups off site
- Manage Modems, Routers, Switches, Hubs, Print Servers, Firewalls, & Security of network devices
- Support E-Mail function and operation
- FTP support
- Wide area network services
- Set up and install new infrastructure and office systems
Desktop Support:- Deploy updates to software
- Update virus definitions and service patches
- Perform desktop tunings
- Support third-party products
- Provide end-user technical support
- Upgrading of existing systems
- Repair damaged systems
- Data recovery
Security Management:- Proactive firewall maintenance and troubleshooting
- Maintain logs of intrusion attempts
- Monitor network activity files sharing, Internet Usage, & Data
- WiFi security
- New DSL or Cable internet access installations
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